Straight Answers
Frequently Asked
Questions.
Honest answers to common questions from Richmond-area homeowners
and business owners.
Do you offer emergency service?
Emergency service is available seasonally. For current emergency
availability, call Honest HVAC-R at (804) 579-4272.
What areas do you service?
Honest HVAC-R serves Richmond, Henrico, Chesterfield, Petersburg,
and surrounding Central Virginia communities.
Do you work on residential and commercial systems?
Yes. Honest HVAC-R provides residential HVAC service and
light commercial refrigeration service. Commercial HVAC work
is also part of the company’s service capability.
What types of refrigeration equipment do you service?
Honest HVAC-R works with light commercial refrigeration equipment,
including self-contained coolers, self-contained freezers,
walk-in coolers, and walk-in freezers.
What brands do you service?
Honest HVAC-R services residential HVAC systems across brands
and light commercial refrigeration equipment.
Are you licensed and insured?
Yes. Honest HVAC-R is licensed and insured to perform HVAC and
refrigeration work in Virginia.
How much will my repair cost?
Every job is different. Honest HVAC-R’s approach is to diagnose
the issue first and explain what is happening before determining
what work is needed.
Do you provide maintenance?
Preventive maintenance can help identify problems before they
become larger equipment failures. Contact us to discuss your
equipment and maintenance needs.
How quickly can a technician respond?
Response time depends on the type of service, current workload,
location, and emergency conditions. Call us to discuss your situation
and the next available service window.
How do I request a quote?
Call (804) 579-4272 or submit a service request through our
Contact page.
We’d Rather You Ask Than Guess.
Reach out and we’ll give you a straight answer.